Shipping policy

Thank you for choosing State of Sage. 

Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping & Delivery
Delivery times vary depending on the destination and shipping method selected at checkout. While we strive to ensure timely delivery, shipping times are estimates and are not guaranteed.

Shipping Charges
Shipping costs are calculated at checkout and are based on the delivery location and order size.

Order Tracking
Tracking information will be provided once your order has been shipped, where applicable.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays, losses, or additional charges resulting from incorrect or incomplete addresses.

Delivery Delays
We are not liable for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our control.

Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery or the expected delivery date so we can assist in resolving the issue.

Contact Us
For any shipping-related inquiries, please contact us on: tea@stateofsageeg.com